Once you have placed your order, we will send you a confirmation email to track the status of your order. Additionally, you can track the status of your order from your “order history” section on your account page on the website.

Unfortunately we can’t cancel your order after being paid.

We currently ship in the GCC, Europe, Canada and United States countries. For shipping outside of these countries, please reach out to our sales team at sales@noura-sulaiman.com.

Once you’ve placed your order, it usually takes 48 hours to process it for delivery. Anyway, the estimated delivery within Saudi Arabia is two days, and four days outside of Saudi Arabia.

You can purchase on our website using Credit Card, Mada or ApplePay. You can chose these payment methods at checkout.

We can only exchange your items within 3 days (three) from receiving the item in case the item is damaged or defective.